PRIVACY POLICY
Privacy Policy
VNGGAMES PTE. LTD. ("LegendCraft Games" or "we") creates engaging and enjoyable gaming experiences so that players can have fun, connect with others, and explore creative adventures through our games, applications, websites, and online services (collectively referred to as our "Services").
We collect your personal data so that you can fully benefit from our Services and so that we can continuously improve and provide you with the best possible experience.
This Privacy Policy is designed to help you understand how your data is collected and used, inform you of your rights, and explain how you can exercise those rights.
Information Collection
When visiting our blog, website, or app and engaging in activities such as ordering or registering on our site, you may be asked to provide the following personal information:
- Name
- Google ID
- Other relevant details to enhance your experience
Information Collection Timing
We collect information when you respond to a survey, fill out a form, open a Support Ticket, or provide feedback on our products or services.
Information Usage
The information we collect from you may be used in the following ways:
- Personalizing your experience and delivering relevant content and product offerings
- Enhancing and improving our website to better serve you
- Assisting you effectively with your customer service requests
- Administering contests, promotions, surveys, or other site features
- Facilitating efficient processing of your transactions
- Requesting ratings and reviews of our services or products
- Following up with you after correspondence via live chat, email, or phone inquiries
Information Security
To ensure the security of your information, our website undergoes regular scanning for security vulnerabilities and malware. Your personal information is stored securely within restricted networks, accessible only by a limited number of authorized personnel who are obligated to maintain its confidentiality.
Use of Cookies
We utilize cookies, which are small files transferred to your computer's hard drive through your web browser, with your permission. Cookies enable our systems to recognize your browser, capture specific information, and enhance your browsing experience. They assist us in remembering and processing items in your shopping cart, understanding your preferences, compiling aggregate data on site traffic and interaction, and offering improved site experiences and tools. We may also employ trusted third-party services that track this information on our behalf. You can adjust your browser settings to receive alerts when cookies are sent or to disable cookies. Please consult your browser's Help Menu for instructions on modifying your cookie preferences. Disabling cookies may impact certain features of our site.
Third-Party Disclosure
We do not sell, trade, or transfer your Personally Identifiable Information to external parties, except for website hosting partners and other trusted parties involved in the operation of our website, conducting our business, or serving our users. These parties are bound by confidentiality agreements and are required to keep your information secure. We may disclose information when necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. While we strive to protect the integrity of our site, we have no control over the content and activities of these linked sites. We welcome any feedback regarding these sites to help us maintain the highest standards and protect our users' interests.
We utilize Google AdSense Advertising on our website. Google, as a third-party vendor, employs cookies to serve ads based on users' previous visits to our site and other websites on the Internet. Users can opt out of Google's use of cookies by visiting the Google Ad and Content Network privacy policy. Our use of Google services includes remarketing, Google Display Network Impression Reporting, and Demographics and Interests Reporting. We utilize first-party and third-party cookies to compile data on user interactions with ad impressions and other ad service functions related to our website. Users can manage their Google advertising preferences through the Google Ad Settings page or opt out using the Network Advertising Initiative Opt Out page or Google Analytics Opt-Out Browser add-on.
CalOPPA
We comply with the California Online Privacy Protection Act (CalOPPA), which mandates the posting of a privacy policy for commercial websites and online services. This law applies not only to California-based entities but also to any individual or company operating websites collecting Personally Identifiable Information from California consumers. Our privacy policy clearly states the information being collected and the parties with whom it is shared. The privacy policy link is prominently displayed on our home page or the first significant page after entering our website, labeled as "Privacy."
Children's Privacy
Our games are not directed to children under the age of 16 (or under the minimum digital age in your jurisdiction, if higher).
No Knowing Collection of Children's Data: We do not knowingly collect personal information from children under the age of 16 (or below the minimum age of consent in your country) without verifiable parental consent.
Age Restriction and Verification Age Gate: Where feasible, we implement checks (e.g., age prompts) to discourage children under the required age from providing personal data.
Parental Controls and Guidance: We encourage parents and guardians to familiarize themselves with online safety practices and monitor their children's in-game activities.
Contact for Children's Data Concerns: If you have concerns about the data we may hold from or about a child, or wish to withdraw consent previously given, please contact our support team: vnggames.hbs@gmail.com
Notification of Policy Changes
If any changes are made to this Privacy Policy, we will notify you by posting the updated version here. Regularly reviewing this Privacy Policy is recommended, as continued use of our services indicates acceptance of any changes.
Unsubscribing
If you wish to unsubscribe from future emails, please email us at vnggames.hbs@gmail.com or follow the instructions provided at the bottom of each email. We will promptly remove you from ALL correspondence.
Contact Information
If you have any questions regarding this privacy policy, you can contact us using the following details:
Developer: LegendCraft Games
Company: VNGGAMES PTE. LTD.
Address: 9 Raffles Place, #08-03 Republic Plaza, Singapore 048619
Email: vnggames.hbs@gmail.com